Privacy Policy

Personal Information

When you register or use our services, we may collect:

• Name, email address, and phone number
• Date of birth and demographic information
• Payment and billing information
• Educational background and trading experience
• Profile photos and personal preferences

Usage Information

We automatically collect information about how you use our platform:

• Course progress and completion data
• Learning patterns and engagement metrics
• Device information and browser type
• IP address and location data
• Session duration and page views

Communication Data

Information from your interactions with us:

• Support tickets and customer service communications
• Forum posts and community interactions
• Feedback and survey responses
• Email correspondence and chat logs

We use your information to:

• Provide and improve our educational services
• Process payments and manage subscriptions
• Personalize your learning experience
• Send course updates and educational content
• Provide customer support and technical assistance
• Analyze platform usage and improve our services
• Ensure platform security and prevent fraud
• Comply with legal obligations and regulations
• Send marketing communications (with your consent)

We do not sell your personal information. We may share your information only in these circumstances:

Service Providers

• Payment processors for transaction handling
• Cloud hosting providers for data storage
• Email service providers for communications
• Analytics providers for platform improvement

Legal Requirements

• When required by law or legal process
• To protect our rights and property
• To ensure user safety and platform security
• In connection with business transfers or mergers

With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

We implement comprehensive security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Employee training on data protection practices
• Incident response procedures for security breaches

Note: While we implement strong security measures, no system is 100% secure. We encourage users to use strong passwords and keep their account information confidential.

You have the following rights regarding your personal information:

Access and Portability

• Request a copy of your personal data
• Download your course progress and certificates
• Access your account information and settings

Correction and Updates

• Update your profile information
• Correct inaccurate personal data
• Modify your communication preferences

Deletion and Restriction

• Request deletion of your account and data
• Restrict processing of your information
• Opt-out of marketing communications

How to Exercise Your Rights: Contact us at privacy@goatstock.com or use the privacy controls in your account settings.

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze website traffic and user behavior
• Personalize content and advertisements
• Improve platform performance and functionality

Types of Cookies

You can control cookie settings through your browser preferences or our cookie consent manager.

We retain your information for different periods based on the type of data:

• Account Information: Until account deletion or 3 years of inactivity
• Course Progress: Permanently for certification purposes
• Payment Records: 7 years for tax and legal compliance
• Support Communications: 2 years for quality assurance
• Marketing Data: Until you opt-out or 2 years of inactivity

When we delete your data, we ensure it's removed from our active systems and backups within 90 days.

Your information may be transferred to and processed in countries other than India. We ensure adequate protection through:

• Standard contractual clauses with service providers
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct
• Explicit consent for specific transfers

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will:

• Delete the information immediately
• Terminate the account
• Notify the parents or guardians
• Implement additional safeguards

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes:

• We'll notify you via email or platform notification
• We'll post the updated policy on our website
• We'll provide a summary of key changes
• We'll give you time to review before changes take effect

Your continued use of our services after policy updates constitutes acceptance of the new terms.

For privacy-related questions or to exercise your rights, contact our Data Protection Officer: